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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I am not receiving my forms submission email.

    Asked by cpbrown1 on September 18, 2013 at 11:28 AM
    email
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    JotForm Support

    Answered by ashwin_d on September 18, 2013 at 11:44 AM

    Hello cpbrown1,

    Upon checking your form, I found that you have not input the "Recipient E-mail" in notification alert.

    In "Recipient E-mail" you should input the email address on which you want to receive your submission email.

    This guide should help you change it:  https://www.jotform.com/help/41-Finding-out-E-mail-Address-used-for-submission-notifications

    Hope this helps.

    Thank you!