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  • Profile Image

    How to add product name into email alert subject

    Asked by Wild_Elements on September 18, 2013 at 01:57 PM

    hello

    notification email title gone overboard?

    i set up a notification email to tell me the date of an even, name and the participant. but i got all this:

     

    New submission: Clwb Gwyllt yn y Coed // Wild in the Woods Club - john smith >>

    Early booking - 29-31 Hydref // October, 9am to 5pm (Amount: 41.56 GBP) Total: 41.56 GBP

    ==Payer Info==
    First Name Heulwen
    Last Name Pigott
    E-Mail Heulwen.pigott@pigott-family.co.uk

     

    whilst i could do with just this:

    New submission: Clwb Gwyllt yn y Coed // Wild in the Woods Club - john smith Early booking - 29-31 Hydref // October, 9am to 5pm (Amount: 41.56 GBP) 

     

    what have i done?

    ceers, R


    Page URL:
    https://secure.jotform.co/Wild_Elements/WiWC2013

    email style size name email subject product name
  • Profile Image
    JotForm Support

    Answered by Mike_T on September 18, 2013 at 03:16 PM

    Thank you for contacting us.

    The product data from the payment field has its own format, so it can not be used on the subject line.

    You can use some product tags like total, name, city, etc, but I do not think that you can include the product name into the subject.

    For example, you can add the total amount value to your subject:

    New submission: {form_title} - {enwrPlentyn} >> Amount: {paGlwb:total} GBP

    Please feel free to contact us if you need any further assistance.