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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Not Receiving Email Notification of Submissions

    Asked by ywcastpaulfitness on September 19, 2013 at 09:55 AM

    I've set up a form (http://form.jotform.co/form/32236541842855) and was receiving submission notifications when I tested the form. However, when users have actually been making real submissions I haven't received any email notifications. We've checked our spam filters but don't see anything there.

    Page URL:
    http://form.jotform.co/form/32236541842855

    Submissions email email notification JotForm email notifications
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    Answered by jedcadorna on September 19, 2013 at 11:26 AM

    I have replied to you via this thread http://support.jotform.com/answers/269779.