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  • Profile Image

    about submissions and notifications

    Asked by Marek on September 19, 2013 at 12:22 PM


    Please clarify the following:

    Am I supposed to receive in my default email account all the submissions data filled in the form and the notifications as well or only the notifications and the submissions I have to look up in my inbox in the JotForm account?

    If my form is for donations, do I receive the notifications or/and submission into my email account first when the payment has been done? Or do I get them right away when the form has been submitted even when the payment has been cancelled by the visitor.


    When testing on a live form I'm not receiveing any notifications nor submissions on this form:



    On this form http://www.jotform.co/mr108/test  I'm receiving only the notifications in my gmail account and the sumbissions I can view only in my JotForm account. Is this correct?

    Thanks and regards.

  • Profile Image

    Answered by pinoytech on September 19, 2013 at 01:36 PM

    Hi Marek,

    Please refer on the link bellow for my response about your query.


    Thank you!