about submissions and notifications

  • Profile Image
    Marek
    Asked on September 19, 2013 at 12:22 PM

    Hi,

    Please clarify the following:

    Am I supposed to receive in my default email account all the submissions data filled in the form and the notifications as well or only the notifications and the submissions I have to look up in my inbox in the JotForm account?

    If my form is for donations, do I receive the notifications or/and submission into my email account first when the payment has been done? Or do I get them right away when the form has been submitted even when the payment has been cancelled by the visitor.

     

    When testing on a live form I'm not receiveing any notifications nor submissions on this form:

    http://www.jotform.co/mr108/donationtopurusha

     

    On this form http://www.jotform.co/mr108/test  I'm receiving only the notifications in my gmail account and the sumbissions I can view only in my JotForm account. Is this correct?

    Thanks and regards.

  • Profile Image
    pinoytech
    Answered on September 19, 2013 at 01:36 PM

    Hi Marek,

    Please refer on the link bellow for my response about your query.

    http://www.jotform.com/answers/269810

    Thank you!