What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    options selected are not getting saved

    Asked by pepjf on September 19, 2013 at 04:38 PM

    Hello,

    I have this form with an option checkbox.

    I keep on editing it so that there is just one box, instead of the default 3 boxes which show options 1, 2 &3 but it keep on reverting back to the 3 options checkboxes even after saving multiple times.  There is a condition currently set such that if the user checks the box, then some questions will not be displayed.  

     

    Please let me know the changes I need to make.

    Thanks,

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

    Page URL:
    http://form.jotform.co/form/32535151535853

    Screenshot
    saved selected checkbox checkboxes thanks hello
  • Profile Image
    JotForm Support

    Answered by Tasha on September 19, 2013 at 08:35 PM

    Hi,

    Looking at your form I am only seeing one checkbox under the Computer Skills section.

    After making the changes that are required and saving your form can you try clearing your browser cache and your form cache and view the page again? If this does not fix the issue please let us know.

    Thanks!