What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How can I always get the columns and rows icons?

    Asked by billdring on September 19, 2013 at 06:02 PM

    Hi Jotform      

    I am trying to control the size of the boxes on my form where the responses are typed by the applicants.  When I hover over a box I get inconsistent lines of icons at the top.  Sometimes there is an icon for “columns” and one for “rows,” and sometimes there is just one that says “size.”  The columns and rows allow me to change the size of the boxes.  The size icon does not make a physical change.


    It is important to me that the boxes look right.  Where I expect a short response, the box should be small and where I expect a long response, the box should be large.


    How can I always get the columns and rows icons?


    Thanks…you helpers are terrific.




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    JotForm Support

    Answered by Tasha on September 19, 2013 at 09:20 PM

    Hi Bill,

    The Columns and Rows option that you are seeing is only available for the Text Area field type. Each field in jotform has different ways to change how they look.

    If you need help adjusting a specific field please let us know and we will assist you with it.