What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Can you send a Thank you email if you are using the payment wizard?

    Asked by s3boston on September 19, 2013 at 10:09 PM

    Hello,

    I was wondering if you can send a thank you email instead of just the confirmation message. We would like to use Jot Form to take payments but we need our customers to get a confirmation.

     

    Thanks

    Jessica

    Page URL:
    http://form.jotformpro.com/form/32603787018961

    email message thanks hello
  • Profile Image
    JotForm Support

    Answered by Tasha on September 19, 2013 at 10:43 PM

    Hi Jessica,

    It is possible for you to send a thank you email by creating an Auto Responder for your form. This guide on Creating a Form Autoresponder provides the instructions that you should follow to create your Auto Responder. 

    I hope this helps! Please let us know if you have any further questions.

    Thanks!

  • Profile Image

    Answered by s3boston on September 19, 2013 at 11:05 PM
    Thank you, this was helpful.
    I am having trouble also setting up a coupon code for the payment form.
    None of them seem to work. Can you help me with this as well?
    Jessica Daniels
    Co-Founder and League Coordinator
    S3 Boston Singles Social Sports
    (617) 701-6243
    Like us on Facebook
    Follow us on Twitter
  • Profile Image
    JotForm Support

    Answered by Tasha on September 19, 2013 at 11:30 PM

    We will be happy to help you with setting up a coupon code. However, since that question is unrelated to this post I would like to ask you to please start a new thread with that question. That way we will be able to track each issue separately and provide better support. 

    Thanks!

  • Profile Image

    Answered by s3boston on September 19, 2013 at 11:59 PM
    ok thanks
    Jessica Daniels
    Co-Founder and League Coordinator
    S3 Boston Singles Social Sports
    (617) 701-6243
    Like us on Facebook
    Follow us on Twitter
    On Thu, Sep 19, 2013 at 11:30 PM, JotForm Support Forum <
    jotform@jotmails.com> wrote: