Why most of the forms under My Forms are greyed out?

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    TantrumTheatre
    Asked on September 19, 2013 at 11:58 PM

    Hi there,

     

    As of today most of my forms are greyed out on 'My Forms' and the site at which they were linked no longer displays anything. This is a big issue for us as we rely on the forms for enrolments. Would appreciate some help ASAP

     

    Cheers,
    Claire

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    ashwin_d
    Answered on September 20, 2013 at 02:59 AM

    Hello Claire,

    Upon checking your account, I found that most of your forms are in disabled because you have set the "Expiration Date" of your form. 

    I checked a majority of them and the issue is same. Most recent expiration date set was of "2013-09-19".

    If you want forms to be enabled, you need to first change/delete the expiration date of your form and then enable it. These guides should help you change the expiration date of your form:

    https://www.jotform.com/help/137-How-to-Limit-Submissions-in-a-Form

    To enable your form, please follow these steps:

    1. Click on "Preferences"

    2. Under general setting tab, change the value of "Status" property to "Enabled"

    Hope this helps.

    Thank you!

  • Profile Image
    TantrumTheatre
    Answered on September 20, 2013 at 03:00 AM

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    EltonCris
    Answered on September 20, 2013 at 04:56 AM

    @TantrumTheatre 

    Your last reply came out empty. If that's a question, can you please repost your message on this thread instead? http://www.jotform.com/answers/270156

    Thank you!

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    TantrumTheatre
    Answered on September 20, 2013 at 04:57 AM