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  • Profile Image

    Submission emails sending to my old Account Email.

    Asked by nyheroesprogram on September 20, 2013 at 12:14 AM

    Hi, 

     

    I recently updated the email address on my account. When I test an email, the test goes to the updated email address. But when I submit using the embeded form on the site, those submissions go to the old email address. 

     

    Emails should be going to nyheroesprogram@hotmail.com -- test emails do this properly

    Emails from the website are being sent to nyheroesprogramsocial@gmail.com -- an email address I originally started the account with. 

     

    Thanks. 

    Page URL:
    http://nyheroesprogram.com/NY_Heroes_Program/Join.html--http://nyheroe<br/>sprogram.com/NY_Heroes_Program/Contact.html

    Emails email account email Submissions hotmail
  • Profile Image

    Answered by nyheroesprogram on September 20, 2013 at 12:15 AM

    the links are...

    http://nyheroesprogram.com/NY_Heroes_Program/Contact.html

    and 

    http://nyheroesprogram.com/NY_Heroes_Program/Join.html

  • Profile Image

    Answered by gori-mathew on September 20, 2013 at 02:23 AM

    Hi,

    Thanks for contacting us, I have send a submission and can confirm that it is submitting to the email Id"nyheroesprogram@hotmail.com" please check if the submissions are ending up into your spam.

    Please check it and let us know if the issue has been solved.

    Thanks!