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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I don't recieve my emails

    Asked by Andremarx on May 24, 2011 at 05:15 AM
    Page URL:

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    JotForm Support

    Answered by mliz on May 24, 2011 at 09:13 AM


    Have you checked the Spam an Bulk folders in your email?
    There are instances that mail filters would tag emails coming from JotForm
    as spam or unwanted emails.

    I tested the form and the mail logs indicates that the email was sent:

    May 24 09:08:51
    yang sm-mta[644]: p4OD8obS000642: to=<andremarx@ziggo.nl>, delay=00:00:01, xdelay=00:00:01, mailer=esmtp, pri=121235, relay=mx.gn.mail.iss.as9143.net. [], dsn=2.0.0, stat=Sent (OK id=1QOrLv-0001jt-0W)

    Let us know if you have further questions or clarifications.