What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    What is the charge to upgrade account

    Asked by jrittenhouse on September 20, 2013 at 02:27 PM

    I am upgrading my account, but why does it say "$90 charge now, and reoccuring $90 yearly Max charge: $10,000" or something to that effect... on the ? rollover.

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    JotForm Support

    Answered by Tasha on September 20, 2013 at 07:48 PM


    The plan that you are referring to is the Premium plan for $90 yearly. This means that you will pay $90 now and will not pay again until next year same time. With the premium plan you have a submission limit of 10,000 per month. You have the option to upgrade your account to any one of the Premium plans below.

    Monthly - $9.95

    Yearly - $90.00

    Bi-Yearly (every 2 years) - $139.00

    For more information on our pricing plan please visit our pricing page.

    I hope this helps! Please let us know if you have any further questions.


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    Answered by jrittenhouse on September 23, 2013 at 08:48 AM

    I think you misunderstood my question (and your submission limit is wrong for that plan).

    See screen shot... I want to know why it says max charge is $10,000.00.

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    JotForm Support

    Answered by Welvin on September 23, 2013 at 01:15 PM


    That is the maximum amount that you can pay if you will not end your subscription with Jotform. That's 100 years of subscription with Jotform (hopefully, we still alive).