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    Integration w/Mailchimp requiring field but not providing it in drop down

    Asked by Gandalf99 on September 20, 2013 at 04:22 PM

    I am trying to integrate a new form with Mailchimp. I have a number of required fields. The Wizard lists one of the fields in MC but does not list the matching field in Jotform. It won't let me enter it manually and it won't let me continue until I complete the match! I tried "add new option" and could match the fields but it still wanted an entry in the other location. Catch 22! What do I do?

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    JotForm Support

    Answered by EltonCris on September 20, 2013 at 10:19 PM


    Thanks for reporting.

    Did you review if both fields from Jotform and MC has the same input type? Example if it's a drop down field in Jotform, you have to create a drop down field on your MC form. That way both should be matched.

    Can you list specifically the fields in your form that doesn't show up on the integration? If possible, can you share to us your MC form URL here so we can check it further?

    We'll await your reply. Thanks!