refund policy on 1 or 2 year billing...

mrmidiot
Asked on September 20, 2013 at 10:10 PM

dear customer support,

i am loving your online forms, i think it is going to work out very well for me. i am currently on a month to month subscription, if i change to the 2 year plan but decide to cancel after 1 year or so, what is the refund policy?

tom
Welvin

Jotform Support

Answered on September 20, 2013 at 11:48 PM

Hi Tom,

Good day! For yearly and bi-yearly, we will issue a pro-rated refund. You'll take the amount of the remaining months of your subscription.

Thanks