refund policy on 1 or 2 year billing...

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    Asked on September 20, 2013 at 10:10 PM

    dear customer support,


    i am loving your online forms, i think it is going to work out very well for me. i am currently on a month to month subscription, if i change to the 2 year plan but decide to cancel after 1 year or so, what is the refund policy?



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    Answered on September 20, 2013 at 11:48 PM

    Hi Tom,

    Good day! For yearly and bi-yearly, we will issue a pro-rated refund. You'll take the amount of the remaining months of your subscription.