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  • Profile Image

    My forms are disabled

    Asked by glr53 on September 21, 2013 at 04:17 PM

    Using a form in one of my sites somebody included many files (exceeding quotas) in one of his message. As a result, all my forms in all my sites were disabled.

    I think the rules are a bit too hard.

     

    Page URL:
    http://rs53600.jimdo.com/le-club/nous-contacter/#contglr

    My Forms message
  • Profile Image

    Answered by jedcadorna on September 21, 2013 at 06:04 PM

    Hi,

    I have set back your form to active and reduced your file uploads so you can use your form. Remember that we will only do this once, You can limit the upload file size by going to Upload file properties and change the "max file size". You can always upgrade and downgrade anytime if the needs arises. Please refer to this link if you like to increase your storage size. 

     

    Please refer to the chart below for equivalent size.

     

    Let me know if you need further assistance.

    Thanks,