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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My forms are disabled

    Asked by glr53 on September 21, 2013 at 04:17 PM

    Using a form in one of my sites somebody included many files (exceeding quotas) in one of his message. As a result, all my forms in all my sites were disabled.

    I think the rules are a bit too hard.


    Page URL:

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    Answered by jedcadorna on September 21, 2013 at 06:04 PM


    I have set back your form to active and reduced your file uploads so you can use your form. Remember that we will only do this once, You can limit the upload file size by going to Upload file properties and change the "max file size". You can always upgrade and downgrade anytime if the needs arises. Please refer to this link if you like to increase your storage size. 


    Please refer to the chart below for equivalent size.


    Let me know if you need further assistance.