Sometimes a form is sent twice when the user fills it out once. Could this be because they are using a smartphone?

  • HessAcademy
    Answered on November 17, 2020 08:27 AM
  • Sam_G
    Answered on November 17, 2020 09:55 AM

    Hi HessAcademy,

    Thank you for contacting Support.

    One possible reason is that when the user reloads the submission page, it triggers another submission which causes a duplicate.

    What I would suggest you try is the unique submission feature

    Let us know if you need further assistance.