What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How to create a PDF download link with a custom keyword

    Asked by corywiley on September 22, 2013 at 07:15 AM

    I am trying to have my email response or thank you page show a "Click Here" hyperlink that will download the PDF.

    If I use the hyperlink button and set the target to {pdf-link}, it automatically adds a / in front of it and ruins the link. Anyway around this?

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    Answered by jedcadorna on September 22, 2013 at 08:54 AM


    We have a workaround for this. You have to insert a link into your notification.



    ex. http://www.jotformpro.com/server.php?action=getSubmissionPDF&sid={id}&formID=[formID]

    replace the "[formID]" with your form id so it should look like this:



    2. Insert that url into your notification.



    Let me know if you need further help.


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    Answered by icfl on December 15, 2014 at 01:52 PM

    One correction: 


    You need to remove the brackets [ ] from the actual form ID when you wrap in tag, otherwise it wont work:

    <a target="_blank" href="http://www.jotformpro.com/server.php?action=getSubmissionPDF&sid=%7Bid%7D&formID=32572370803855" rel="nofollow noopener" >Download PDF</a>

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    Answered by Ben on December 15, 2014 at 03:26 PM


    Yes, that is correct. I presume that the error was made when copy pasting the code, but thank you for noticing that, I will correct the error in my former colleague's response.

    Best Regards,

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    Answered by cfrances on July 19, 2017 at 10:43 PM

    Hello, I was viewing this as a potential solution above to provide a download link. I have an order form on my web page. it saves uploads to Dropbox. It will not integrate with Paypal since it says on settings that JF does not create 2 payment types on one form. I assume this product page/ "order form' template is considered a payment form although it does not ask for payment.


    In any case, I was hoping to provide seeing the example above, the customer with a link that is available when I finally complete the product submission (transcription); or to provide a link to a download page. However, payment is posted upload and not immediate. it does not appear you can apply a payment via PayPal for instance (or a portal) to this link method above. Is there any suggestion how to create a private link from the submission information? I have the form at http://talkingleaves.zohosites.com/ under the "request transcript' tab. Thank you.

     I maybe should post this elsewhere, I viewed other instructions at https://www.jotform.com/help/431-How-to-Add-a-Downloadable-File-to-Your-Form#_

    I hope this is relevant, not too long winded or confusing. I really like the site builder. Thank you.

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    JotForm Support

    Answered by Jim_R on July 20, 2017 at 02:48 AM

    @cfrances - Since this thread is quite old, and to give way to the OP, I moved your post to a separate thread https://www.jotform.com/answers/1203874 

    We'll reply there shortly. 😊