Hidden Form Fields: some hidden fields appear on the form when submission is edited.

  • Profile Image
    Costa_Victor
    Asked on November 17, 2020 at 02:21 PM

    Hi!

    I have noticed that some of the fields I choose to hide in my forms appear to the user when the edit their submission. Do you know what might be going on?

    Thanks.

  • Profile Image
    Niko_N
    Answered on November 17, 2020 at 04:45 PM

    Hi,

    Thanks for reaching out to us!

    As I understand, you are referring to this form below:

    https://www.jotform.com/form/203155765089664

    The form has 499 conditions, and there are multiple set of conditions with errors in it:

    1605649353_5fb443c903a48_

    Please kindly scroll through form conditions and either correct or remove ones with errors. After that check the form again and if the issue persists, please let us know further details which hidden fields become visible on edit mode.

    If you are referring to any other form, please let us know.

    Thank you!

  • Profile Image
    Costa_Victor
    Answered on November 22, 2020 at 05:48 AM

    Hi!

    Yes, I was talking about this form. I have corrected or removed ones with errors. Now all conditions are working, but the problem seens to persist.

    Another problem I've noticed is that the "save" button doesn't appear in the edit mode. Is that normal?

    And another question.. is it possible to hide the "save" button in selected pages?

  • Profile Image
    KrisLei
    Answered on November 22, 2020 at 11:42 AM

    Hello,

    May we ask for an example of a hidden field that is showing on edit mode to investigate it further?

    Another problem I've noticed is that the "save" button doesn't appear in the edit mode. Is that normal?

    Yes, it seems that this is the normal behaviour of the Save button on edit mode, the only option is to submit the form to keep the changes.

    And another question.. is it possible to hide the "save" button in selected pages?

    This is possible, but the save button is part of the page break field, so if you are going to create a condition, this will include the whole page break field.

    Looking forward to your response.

  • Profile Image
    Costa_Victor
    Answered on December 19, 2020 at 02:05 PM

    Hi KrisLei!

    I'm having this same problem of hidden fields appearing on edit mode on another form that I'd like you to take a look.

    The link for the form is: https://form.jotform.com/202235101519644

    Everytime you go to edit a submission, all hidden fields appear. One example is one of the first fields "SAPS - idade", but all other hidden fields appear somehow. Is there an easy solution for that?

    Thank you!

  • Profile Image
    Costa_Victor
    Answered on December 19, 2020 at 02:07 PM

    Here's an screeshot of the edit page. In this screenshot, these marked fields represent hidden fields which somehow are showing up.1608404792_5fde4f38cc33a_

  • Profile Image
    Gaetan_B
    Answered on December 19, 2020 at 03:48 PM

    Hello,


    Could you try to do the same with another email address?

    If you look at the top right of the page, you can see that you are logged in, and as the owner of the form, you do not have the same restrictions that another user would have.

    1608410872_5fde66f816079_


    Should you have any further inquiries, do not hesitate to reply to this thread