What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Remove my account

    Asked by SC on September 23, 2013 at 05:03 AM

    Hi,

    I just created an account with you guys. But your form creation is super damn slow. Remove my account. What a failure!

    my account form creation
  • Profile Image
    JotForm Support

    Answered by ashwin_d on September 23, 2013 at 08:23 AM

    Hello SC,

    I am sorry to hear that but I would like to assure you that JotForm has an excellent infrastructure. The slow response is surely not because of our server.

    We have millions of user and we hardly hear these kind of issue. Upon your request we can surely delete your account but before we delete your account, I request you to try again. If you don't have any bandwidth issue, clear your browser cache and see if that helps you. You can try to access JotForm with a different browser and see if that makes any difference.

    This guide should help you clear your browser cache:  http://www.wikihow.com/Clear-Your-Browser's-Cache

    Thank you!