Remove my account

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    Asked on September 23, 2013 at 05:03 AM


    I just created an account with you guys. But your form creation is super damn slow. Remove my account. What a failure!

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    Answered on September 23, 2013 at 08:23 AM

    Hello SC,

    I am sorry to hear that but I would like to assure you that JotForm has an excellent infrastructure. The slow response is surely not because of our server.

    We have millions of user and we hardly hear these kind of issue. Upon your request we can surely delete your account but before we delete your account, I request you to try again. If you don't have any bandwidth issue, clear your browser cache and see if that helps you. You can try to access JotForm with a different browser and see if that makes any difference.

    This guide should help you clear your browser cache:'s-Cache

    Thank you!