- Marcus JellenAsked on September 23, 2013 at 11:18 AM
The link to validate my account doesnt work!
- JotForm Supportashwin_dAnswered on September 23, 2013 at 12:35 PM
Upon checking your account I found that it's suspended by our anti-phishing system. As your form "#32595294901157" has fields like "Username and Password" which makes it suspected of being used for phishing.
We will wait for your response.
NOTE: You seems to have a guest account. This type of account is created when you don't register/login to your account and start building your form. You should register a free account and start building your form.
- Marcus JellenAnswered on September 23, 2013 at 01:43 PMIs there a away you can remove the suspension? My account was created by my school, uw Milwaukee, for my student email. I was not involved with the initial creation of the account, it was simply attached to my school account.
I was lazy with emails and hadn't been keeping up with general cleaning, but I can send proof of my ownership with my school id/drivers license.
- JotForm Supportashwin_dAnswered on September 23, 2013 at 03:51 PM
As I mentioned earlier you have a guest account that means you don't have a registered account yet. I have to delete this suspected form before I can activate your guest account.
You should first register a free JotForm account and then start building your form.