Problems receiving email notifications

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    Asked on September 23, 2013 at 12:43 PM

    I am not receiving some email notifications. Others are taking a long time to be received. These are on forms that previously were working fine.

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    Answered on September 23, 2013 at 03:31 PM


    I have checked you account email and it is not in the bounce list.

    Can you send me the email address that are not receiving the notification?

    As I can see that you have several forms under your account.

    Thank you and I will wait for your response to assist you further.

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    Answered on September 23, 2013 at 04:40 PM
    Thanks for the reply.
    The email addresses that I have tried are: and
    The emails seem to be coming now - after a few hours. So now it appears to
    be an issue of speed.
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    Answered on September 23, 2013 at 06:45 PM

    Hi Andrew,

    Good to hear that everything is working fine now. If you need our assistance again, please feel free to contact us at anytime.

    Have a nice day!