What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My integration with google docs is not working.

    Asked by BCCI on September 23, 2013 at 12:55 PM

    It sets up the initial form but submissions are not updated.

    Page URL:
    http://www.jotform.co/BCCI/Ricky_S_Mileage

    Submissions Updated
  • Profile Image

    Answered by khrisell on September 23, 2013 at 03:23 PM

    Hello,

    I have cloned your form and tested google drive integration on my end to check if there is any conflict with your form.

    But I am afraid I am unable to replicate your issue as I am able to connect and the data is updating without any delays using the cloned form.

    This is the Google Drive integration.

     

    This is the Google Spreadsheet integration.

     

    As you can see both were able to sync the data with.

    I have cleared your form caches. Please clear your browser cache anc cookies then re-integrate google drive or spreadsheet (whichever you prefer) then test an actual submission.

    As I have tested your form, it is working fine on my end.

    But If problem persists please let us know so that we could assist you further.

    Thank you.