My integration with google docs is not working.

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    BCCI
    Asked on September 23, 2013 at 12:55 PM

    It sets up the initial form but submissions are not updated.

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    khrisell
    Answered on September 23, 2013 at 03:23 PM

    Hello,

    I have cloned your form and tested google drive integration on my end to check if there is any conflict with your form.

    But I am afraid I am unable to replicate your issue as I am able to connect and the data is updating without any delays using the cloned form.

    This is the Google Drive integration.

     

    This is the Google Spreadsheet integration.

     

    As you can see both were able to sync the data with.

    I have cleared your form caches. Please clear your browser cache anc cookies then re-integrate google drive or spreadsheet (whichever you prefer) then test an actual submission.

    As I have tested your form, it is working fine on my end.

    But If problem persists please let us know so that we could assist you further.

    Thank you.