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    File does not appear on Drop Box

    Asked by 1promo1 on September 23, 2013 at 04:23 PM

    I checked online and there's a submission for today Sept. 23. But it doesn't show it? It instead shows the last submission from Sept. 19.

     

    I appreciate your help on this.

    checked
  • Profile Image

    Answered by Cesar on September 23, 2013 at 06:01 PM

    Hello 1promo1

    I've gone ahead and cleared your forms cache. Do check if the submission appears now. If it still does not show, kindly try reintegrating the dropbox integration at this time, and let us know if the issue persists.

    Thank you.

     

    Related Articles:
    Clear Form Cache:
    http://www.jotform.com/help/229-How-to-Clear-your-Form-Cache