File does not appear on Drop Box

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    1promo1
    Asked on September 23, 2013 at 04:23 PM

    I checked online and there's a submission for today Sept. 23. But it doesn't show it? It instead shows the last submission from Sept. 19.

     

    I appreciate your help on this.

  • Profile Image
    Cesar
    Answered on September 23, 2013 at 06:01 PM

    Hello 1promo1

    I've gone ahead and cleared your forms cache. Do check if the submission appears now. If it still does not show, kindly try reintegrating the dropbox integration at this time, and let us know if the issue persists.

    Thank you.

     

    Related Articles:
    Clear Form Cache:
    http://www.jotform.com/help/229-How-to-Clear-your-Form-Cache