Questions regarding Square integration

  • Profile Image
    agjost
    Asked on November 19, 2020 at 07:26 AM

    Hello, I am setting up a new order form with Square integration. I did this by first cloning a form I have used before, and then modified the product details etc. Can I assume that the Square integration that I had set up for the original form is still valid for the cloned-and-modified form, or do I have to repeat the Square integration process?

    Also I am confused a bit about how to use test mode. Do I simply set the mode to "test" and then do a dummy form submission with one of the test card numbers at the Square website, or is it more complicated than that?

    Thanks, Allan



    This is a re-post of a comment on How to Integrate Form with Square

  • Profile Image
    Richie_P
    Answered on November 19, 2020 at 08:32 AM

    You would have to connect your cloned form to your Square account to be able to use the integration.

    For the test mode, you are right. You may use the test card in Square to test a submission to check if the integration works.

    If you have further questions, let us know.


  • Profile Image
    agjost
    Answered on November 19, 2020 at 02:15 PM

    Hi, thank you for getting back to me. I had understood all that and found the test card number I wanted to use, but it would not work. The real problem was that I could not even get into test mode. If I try to select test mode and then try to reconnect to Square and get the following message below (There was a similar message (with slightly different wording) showing on my settings screen just before I tried to reconnect. But if I I log in to my Square account I can find no way to get to a "Developer Dashboard". I do not appear to have a sandbox account at Square and have no idea how to get one. It is my form # 203225287908964.

    1605812611_5fb6c18340adf_TestMode Error.

  • Profile Image
    KrisLei
    Answered on November 19, 2020 at 04:54 PM

    Hi,

    You may refer to this detailed help guide in Square to create your Sandbox Test Accounts: https://developer.squareup.com/docs/testing/create-and-authorize-sandbox-account

    I hope this helps. Let us know if you need further assistance.