Suggested CSS codes are not working

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    Asked on November 19, 2020 at 07:27 AM

    thank you! I entered div#cid_176 {

    margin-top: -23px !important;


    div#text_128 {

    margin-top: -33px !important;


    div#text_125 {

    margin-top: -29px !important;


    however none of the spacing changed. I tried it in two forms. Hmmm.

    This is a re-post of a comment on How to Inject Custom CSS Codes

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    Answered on November 19, 2020 at 08:25 AM

    I believe you are referring to this issue:

    It would be really helpful if you respond to the same issue rather than open a new ticket to avoid confusion and better tracking of your issue.

    I checked your form but it seems that you have not added these codes into the form. Please try that on the form and check.

    I tested the same codes on a cloned version of your form and it worked.

    Additionally, you can also check out this related guide to reduce space between fields:

  • Profile Image
    Answered on November 25, 2020 at 11:44 AM
    Okay, I will try to do that. It’s just really weird when different people are responding and I am trying to get used to zero telephone support and all by chat/email.


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    Answered on November 25, 2020 at 02:26 PM

    Sorry for the inconvenience.

    We do not have phone support and we are using a ticketing system on our support page. All tickets are being assigned randomly to different supporters.

    Please try the suggestion of my colleague on the other ticket:

    Thank you!