Suggested CSS codes are not working

nirradreltub
Asked on November 19, 2020 at 07:27 AM

thank you! I entered div#cid_176 {
margin-top: -23px !important;
}
div#text_128 {
margin-top: -33px !important;
}
div#text_125 {
margin-top: -29px !important;
}
however none of the spacing changed. I tried it in two forms. Hmmm.

This is a re-post of a comment on How to Inject Custom CSS Codes
Girish

Jotform Support

Answered on November 19, 2020 at 08:25 AM

I believe you are referring to this issue:
https://www.jotform.com/answers/2705318-How-can-I-tighten-or-reduce-space-on-my-forms
It would be really helpful if you respond to the same issue rather than open a new ticket to avoid confusion and better tracking of your issue.
I checked your form https://form.jotform.com/203187873380259 but it seems that you have not added these codes into the form. Please try that on the form and check.
I tested the same codes on a cloned version of your form and it worked.
Additionally, you can also check out this related guide to reduce space between fields: https://www.jotform.com/help/62-how-can-i-change-spacing-between-questions?
nirradreltub
Answered on November 25, 2020 at 11:44 AM

Okay, I will try to do that. It’s just really weird when different people are responding and I am trying to get used to zero telephone support and all by chat/email.

Darrin

...
Vincent

Jotform Support

Answered on November 25, 2020 at 02:26 PM

Sorry for the inconvenience.
We do not have phone support and we are using a ticketing system on our support page. All tickets are being assigned randomly to different supporters.
Please try the suggestion of my colleague on the other ticket: https://www.jotform.com/answers/2705318
Thank you!