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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    Can I create an auto-response once form is submitted?

    Asked by charlotteclews on September 23, 2013 at 07:04 PM

    Can I create an auto-response email that gets sent to the person once they submit the form - whether they pay via paypal or not? For example, if they use a coupon code to pay for a course that reduces the cost to zero, and submit the form, I would like them to receive a confirmation email with course registration information. 

    Thanks for your help

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    JotForm Support

    Answered by Tasha on September 23, 2013 at 08:32 PM


    Yes this is possible. Once you create an auto responder and the user hits submit  and the balance was reduced to $0 by using the coupon they will receive the confirmation email that you create. For more information on how to create an auto responder please review this guide

    I hope this helps! Please let us know if you have any further questions.