What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Can I create an auto-response once form is submitted?Asked by charlotteclews on September 23, 2013 at 07:04 PM
Can I create an auto-response email that gets sent to the person once they submit the form - whether they pay via paypal or not? For example, if they use a coupon code to pay for a course that reduces the cost to zero, and submit the form, I would like them to receive a confirmation email with course registration information.
Thanks for your help
Yes this is possible. Once you create an auto responder and the user hits submit and the balance was reduced to $0 by using the coupon they will receive the confirmation email that you create. For more information on how to create an auto responder please review this guide.
I hope this helps! Please let us know if you have any further questions.