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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    problem receiving email

    Asked by Promoterbet28 on September 24, 2013 at 05:41 AM

    we have problems receiving email from the form of our site promoterbet.com.
    do not come to our e-mail why?
    I tried to change the sender but nothing happened.

    Page URL:
    http://www.promoterbet.com/contatti-2/

    email problem sender site
  • Profile Image
    JotForm Support

    Answered by guilledutra on September 24, 2013 at 07:57 AM

    Hi,

    could you try by embeding the form using the Iframe Code http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

    Thanks

  • Profile Image

    Answered by Promoterbet28 on September 24, 2013 at 08:19 AM
    I changed the code as you told me but nothing to do do not get the email
    2013/9/24 JotForm Support Forum
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    JotForm Support

    Answered by guilledutra on September 24, 2013 at 08:23 AM

    Hi,

    could you provide us with the email address that is not getting the email notifications?

    Thanks

  • Profile Image

    Answered by Promoterbet28 on September 24, 2013 at 08:25 AM
    commerciale@promoterbet.com
    2013/9/24 JotForm Support Forum
  • Profile Image

    Answered by Promoterbet28 on September 24, 2013 at 09:14 AM
    E-mail Address is commerciale@promoterbet.com
    Tanks
    2013/9/24 JotForm Support Forum
  • Profile Image

    Answered by Promoterbet28 on September 24, 2013 at 12:12 PM

    how you can solve this problem?

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    JotForm Support

    Answered by Welvin on September 24, 2013 at 03:40 PM

    Hi,

    Please kindly check my response here: http://www.jotform.com/answers/271567-. Thanks