What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Unable to view submissions in Jotform

    Asked by angelaspencer on September 24, 2013 at 05:56 AM

    Hi Jotform,

     

    Thank you for you quick response,

    I have logged on and selected My Forms and then click on the relevant form which indicates that I have 2 submissions.

    I then click on the icon in the header to view submissons which takes me to the submisisons page where you can normally select the appropriate message from the footer of the screen to view in the main panel.

    However, I do not get the messages displaying in the bottom footer list?

    Submissions JotForm My Forms message
  • Profile Image
    JotForm Support

    Answered by guilledutra on September 24, 2013 at 08:34 AM

    Hi

    I made some tests but I can't replicate this issue. Could you try by Clearing your Browser's cache and cookies and then try again.

    Hope it helps

    please let us know if you need further assistance

    Thanks