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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How to change the upload file size?

    Asked by CoverArtFactory on September 24, 2013 at 09:55 AM

    Hi, I am about to start a premium account but during our experiments with "Starter" we experienced some problems when we tryed to upload bigger than around 1 MB.

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    JotForm Support

    Answered by ashwin_d on September 24, 2013 at 10:13 AM

    Hello CoverArtFactory,

    Yes you can change/set the upload file size limit of your form's upload question:

    Here are the steps:

    1. Load your form in editor.

    2. Select the file upload question of your form. 

    3. Click the Max Size button on the form header.

    4. Here you can change the max file size which you want to allow you user.

    5. Click Ok to save.

    Hope this helps.

    Here are few guides which will help you understand the allowed file size and allowed file type.



    Thank you!