What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    cancel subscription

    Asked by ccusumano on May 24, 2011 at 09:08 PM



    Ca nyou help me on canceling my subscription! I though this was done until I seen the charge on my cc card.


    please confirm this is canceled and refund if possiable. thank you

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    JotForm Support

    Answered by liyam on May 24, 2011 at 11:24 PM

    Hello Mr. Cusumano,

    I have now cancelled your subscriptioin.  You will not be charged again.  I also have processed for refund your payment for this month.

    If you have other questions or concerns, just let us know.

    Thank you for using Jotform!

    Warm regards,



    Note:  I also have deleted your 2 other posts referring to this same request.

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    Answered by ccusumano on May 24, 2011 at 11:32 PM
    thank you