I am trying to upgrade but the credit card is not going through. Can I give it over the phone?

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    klargo27
    Asked on September 24, 2013 at 03:50 PM
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    Welvin
    Answered on September 24, 2013 at 06:22 PM

    Hi,

    I've check your account, and you have just successfully upgraded your account to Economy Monthly Plan. Please kindly check.

    Thanks

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    Welvin
    Answered on September 24, 2013 at 06:26 PM

    Oops! There was a little issue with your subscription. I can see that you have an existing Premium Monthly Subscription. Instead of upgrading your account, you've made a NEW ORDER for Economy Monthly Plan.

    I went ahead and cancel the Premium Subscription. Your subscription is now Economy Monthly.

    Thanks