Empty Form Submissions

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    knoxvillepridefest
    Asked on May 24, 2011 at 10:03 PM

    The past two days, each form submission comes into my inbox with the message: "<<< No Message Collected >>>". However, when I visit http://jotform.com, I can see the new submission and all of its field data.

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    abajan
    Answered on May 24, 2011 at 11:21 PM

    Hi knoxvillepridefest

    I cloned your form, substituted my email address for yours, ran a test submission and this was the result in my inbox:

    As you can see, I was unable to re-create the problem. A search on this forum revealed that a couple other users have experienced this issue.

    Try embedding the form via an iFrame and see if it helps :


    Thanks for bringing this to our attention. Please let us know if the solution provided worked.


    ~ Wayne

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    novaroadshow2011
    Answered on September 01, 2011 at 09:41 AM

    I tried embedding as iframe and still required field can be ignored with a simple space. This needs to be fixed.

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    abajan
    Answered on September 01, 2011 at 02:24 PM

    Hi novaroadshow2011

    Although I'm no developer, it seems to me that this should be a simple fix involving a built in PHP validation script similar to that suggested by DarkWater here. It would need to be incorporated into the script for required fields and also into conditions like the example shown below:


    I think a ticket may have already been submitted on this. I'll have to check.


    ~ Wayne