What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form not functioning - Facebook Embed

    Asked by Jay on September 24, 2013 at 05:07 PM

    when at the welcome / editing part of the instruction's, I click on the green edit tab for it to take me through to a thunderpenny page, and wont load. For something that seems so simple its very frustrating! How is it that I actually embed this form on the facebook page if it wont load the page needed to imbed URL code?



    This is a re-post of a comment on Adding a Form to Your Facebook Page

    Facebook Page
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    Answered by Cesar on September 24, 2013 at 08:22 PM

    Hello.

    Kindly provide the address where this form is embedded. Also the URL of the Form you are try to embed. This way we can provide you better support. Thank you.

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    Answered by jay on September 25, 2013 at 11:41 PM

    https://dashboard.statichtmlapp.com/edit/354061391353525/190322544333196  this is where it takes me when i have clicked the green editing tab...

     

    https://secure.jotform.co/form/32661267497868

     

    <iframe id="JotFormIFrame" onload="window.parent.scrollTo(0,0)" allowtransparency="true" src="https://secure.jotform.co/form/32661267497868" frameborder="0" style="width:100%; height:3001px; border:none;" scrolling="no"></iframe>
    <script type="text/javascript">window.handleIFrameMessage = function(e) {var args = e.data.split(":");var iframe = document.getElementById("JotFormIFrame");if (!iframe)return;switch (args[0]) {case "scrollIntoView":iframe.scrollIntoView();break;case "setHeight":iframe.style.height = args[1] + "px";break;}};if (window.addEventListener) {window.addEventListener("message", handleIFrameMessage, false);} else if (window.attachEvent) {window.attachEvent("onmessage", handleIFrameMessage);}</script>

     

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    Answered by Cesar on September 26, 2013 at 12:02 AM

    Hello, try embedding just this part of the code:

    <iframe id="JotFormIFrame" onload="window.parent.scrollTo(0,0)" allowtransparency="true" src="https://secure.jotform.co/form/32661267497868" frameborder="0" style="width:100%; height:3001px; border:none;" scrolling="no"></iframe>

    Do let us know if the issue persists, Thank you.

    Related Articles:

    Adding-Form-to-Facebook

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    Answered by UniqueBeautySpa on September 26, 2013 at 05:25 AM

    thanks for your replies,

    Im not even getting to the part where i can put in the code to embed... it wont get any further than the green edit tab on the facebook welcome tab...

     

     

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    JotForm Support

    Answered by guilledutra on September 26, 2013 at 08:27 AM

    Hi,

    could you please try by  Clearing your Browser's cache and cookies and try again, It seems that there is an issue with the "Static HTML: iframe tabs" facebook app.

    Thanks