Form not functioning - Facebook Embed

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    Jay
    Asked on September 24, 2013 at 05:07 PM

    when at the welcome / editing part of the instruction's, I click on the green edit tab for it to take me through to a thunderpenny page, and wont load. For something that seems so simple its very frustrating! How is it that I actually embed this form on the facebook page if it wont load the page needed to imbed URL code?



    This is a re-post of a comment on Adding a Form to Your Facebook Page

  • Profile Image
    Cesar
    Answered on September 24, 2013 at 08:22 PM

    Hello.

    Kindly provide the address where this form is embedded. Also the URL of the Form you are try to embed. This way we can provide you better support. Thank you.

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    jay
    Answered on September 25, 2013 at 11:41 PM

    https://dashboard.statichtmlapp.com/edit/354061391353525/190322544333196  this is where it takes me when i have clicked the green editing tab...

     

    https://secure.jotform.co/form/32661267497868

     

    <iframe id="JotFormIFrame" onload="window.parent.scrollTo(0,0)" allowtransparency="true" src="https://secure.jotform.co/form/32661267497868" frameborder="0" style="width:100%; height:3001px; border:none;" scrolling="no"></iframe>
    <script type="text/javascript">window.handleIFrameMessage = function(e) {var args = e.data.split(":");var iframe = document.getElementById("JotFormIFrame");if (!iframe)return;switch (args[0]) {case "scrollIntoView":iframe.scrollIntoView();break;case "setHeight":iframe.style.height = args[1] + "px";break;}};if (window.addEventListener) {window.addEventListener("message", handleIFrameMessage, false);} else if (window.attachEvent) {window.attachEvent("onmessage", handleIFrameMessage);}</script>

     

  • Profile Image
    Cesar
    Answered on September 26, 2013 at 12:02 AM

    Hello, try embedding just this part of the code:

    <iframe id="JotFormIFrame" onload="window.parent.scrollTo(0,0)" allowtransparency="true" src="https://secure.jotform.co/form/32661267497868" frameborder="0" style="width:100%; height:3001px; border:none;" scrolling="no"></iframe>

    Do let us know if the issue persists, Thank you.

    Related Articles:

    Adding-Form-to-Facebook

  • Profile Image
    UniqueBeautySpa
    Answered on September 26, 2013 at 05:25 AM

    thanks for your replies,

    Im not even getting to the part where i can put in the code to embed... it wont get any further than the green edit tab on the facebook welcome tab...

     

     

  • Profile Image
    guilledutra
    Answered on September 26, 2013 at 08:27 AM

    Hi,

    could you please try by  Clearing your Browser's cache and cookies and try again, It seems that there is an issue with the "Static HTML: iframe tabs" facebook app.

    Thanks