Form not functioning - Facebook Embed

Jay
Asked on September 24, 2013 at 05:07 PM

when at the welcome / editing part of the instruction's, I click on the green edit tab for it to take me through to a thunderpenny page, and wont load. For something that seems so simple its very frustrating! How is it that I actually embed this form on the facebook page if it wont load the page needed to imbed URL code?

This is a re-post of a comment on Adding a Contact Form to Your Facebook Page
Cesar
Answered on September 24, 2013 at 08:22 PM

Hello.

Kindly provide the address where this form is embedded. Also the URL of the Form you are try to embed. This way we can provide you better support. Thank you.
jay
Answered on September 25, 2013 at 11:41 PM

https://dashboard.statichtmlapp.com/edit/354061391353525/190322544333196 this is where it takes me when i have clicked the green editing tab...

https://secure.jotform.co/form/32661267497868

<iframe id="JotFormIFrame" onload="window.parent.scrollTo(0,0)" allowtransparency="true" src="https://secure.jotform.co/form/32661267497868" frameborder="0" style="width:100%; height:3001px; border:none;" scrolling="no"></iframe>
<script type="text/javascript">window.handleIFrameMessage = function(e) {var args = e.data.split(":");var iframe = document.getElementById("JotFormIFrame");if (!iframe)return;switch (args[0]) {case "scrollIntoView":iframe.scrollIntoView();break;case "setHeight":iframe.style.height = args[1] + "px";break;}};if (window.addEventListener) {window.addEventListener("message", handleIFrameMessage, false);} else if (window.attachEvent) {window.attachEvent("onmessage", handleIFrameMessage);}</script>
Cesar
Answered on September 26, 2013 at 12:02 AM

Hello, try embedding just this part of the code:

<iframe id="JotFormIFrame" onload="window.parent.scrollTo(0,0)" allowtransparency="true" src="https://secure.jotform.co/form/32661267497868" frameborder="0" style="width:100%; height:3001px; border:none;" scrolling="no"></iframe>

Do let us know if the issue persists, Thank you.

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UniqueBeautySpa
Answered on September 26, 2013 at 05:25 AM

thanks for your replies,

Im not even getting to the part where i can put in the code to embed... it wont get any further than the green edit tab on the facebook welcome tab...