Embedded form is loading incorrectly

http://mandile.com/sts/v6/e-waste-recycling.html

Form load differently every time, to an old one. Every refresh.

Why?

this too, it's all messed up everytime

Hi,

We apologize for the inconvenience.

Could you please try to change height attribute for your iframe code - that is, set height to 1000px and check:

<iframe

   id="JotFormIFrame-203234630756149"

   title="Contact Surplus Technology Solutions"

   onDISABLEDload="window.parent.scrollTo(0,0)"

   allowtransparency="true"

   allowfullscreen="true"

   allow="geolocation; microphone; camera"

      src="https://form.jotform.com/203234630756149"

   frameborder="0"

   style="

   min-width: 100%;

   height:539px; <--- change this with 1000px and check again

   border:none;"

   scrolling="no"

  >

  </iframe>

You may also try to use the embed option instead and check:

https://www.jotform.com/help/34-embedding-a-form-to-a-web-page

Please give a try and let us know if the issue persists.

Thank you!

Its only one example. I use the i Frame. Sometimes another form shows up, an older version and I'm using an incognito window.

I checked your website and the correct form is being displayed:

Please check and let us know if you are still facing any issues.

Did you refresh it a few times? My client and I both see different forms. It's odd. I deleted the old one, but still see it off and on

JUST refreshed, see image, WRONG from, different from yours

And here is the code it is generating:

<iframe id="JotFormIFrame-203234630756149" title="Contact Surplus Technology Solutions" onDISABLEDload="window.parent.scrollTo(0,0)" allowtransparency="true" allowfullscreen="true" allow="geolocation; microphone; camera" src="https://form.jotform.com/203234630756149" frameborder="0" style=" min-width: 100%; height:539px; border:none;" scrolling="no"> </iframe>

The form that you have shown in your screenshot is the correct form as far as I can see. However, from your screenshot, it seems that the entire form is not getting shown.

It's strange as I refreshed your page multiple times and I am still seeing the full form - the form is not getting broken:

Please try this option - add only the iFrame part of the code into the age - not the script part:

i.e. only the code below:

<iframe

   id="JotFormIFrame-203234630756149"

   title="Contact Surplus Technology Solutions"

   onDISABLEDload="window.parent.scrollTo(0,0)"

   allowtransparency="true"

   allowfullscreen="true"

   allow="geolocation; microphone; camera"

      src="https://form.jotform.com/203234630756149"

   frameborder="0"

   style="

   min-width: 100%;

   height:800px;

   border:none;"

   scrolling="no"

  >

  </iframe>

Please try this and let us know the update.

I did that now the comments is not showing and I used an incognito window.

https://surplustechnologysolutions.com/computer-recycling/asset-recovery.html

I am getting very frustrated. I've never had a problem with jotform until now. What do you suggest?

I apologize that this issue persists.

I checked your page and it seems 800px does cut off the form just above the Comments field.

Changing the height to 950px seems to work. Kindly try again from your end and let us know.