Refund Request: Unlimited account during pandemic

  • Profile Image
    WilliamsClaudia
    Asked on November 20, 2020 at 07:02 PM

    Hi! I just received the news that I was approved to receive the free unlimited account during the pandemic!! thank you so much! I am seriously overjoyed!

    Unfortunately I read my email after I purchased the silver plan. Can I cancel that plan? or postpone it until after the pandemic?

    Please let me know how I should proceed.


    With gratitude,

    Claudia

  • Profile Image
    roneet
    Answered on November 20, 2020 at 11:16 PM

    We have gone ahead and cancelled the subscription. The amount is refunded. Please expect the refund in 3-4 working days.

    Thanks.