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    jotform.jgz not loading in ie6

    Asked by jfedcle on May 24, 2011 at 11:34 PM

    Or let me be more precise. It may be loading, may not. But when using IE6 on Windows XP SP3 (using remote access on BrowserCam), I'm getting a javascript error line 8 char 4 that Jotform is undefined. That's the line on which the following code is:

    <script src="//cdn.jotfor.ms/jotform.jgz?3.1.110" type="text/javascript"></script>

    Of course I'd like to solve why this is happening in IE6. But until that happens, what I'm thinking of doing now is using Firefox, loading the file, and placing the contents of that file directly into my own scripts file and loading it that way.

    My question is whether that script loads differently based on the browser, user agent, etc and whether I'd screw up other browsers by grabbing the code as it presents in Firefox.


    Page URL:

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    Answered by allanftd on May 25, 2011 at 03:03 AM

    Hi jfedcle,

    Thank you for your message. To clarify, do you mean you cannot open the jgz file (using the URL http://cdn.jotfor.ms/jotform.jgz?3.1.110) in IE 6 that's why you used Mozilla Firefox to open it? How about if you open only http://cdn.jotfor.ms/jotform.jgz (without the version)?

    I'm sure you have javascript enabled in your browser, so I'm not going to probe you on that one also.

    We shall await your response so that we can assist you further. Thank you for using JotForm!


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    JotForm Founder

    Answered by aytekin on May 25, 2011 at 04:45 AM

    Try changing this line:

    <script src="//cdn.jotfor.ms/jotform.jgz?3.1.110" type="text/javascript"></script>

    to this:

    <script src="//cdn.jotfor.ms/jotform.js?3.1.110" type="text/javascript"></script>

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    Answered by jfedcle on May 25, 2011 at 03:56 PM

    Thanks @aytekin. Works like a charm. FYI, IE6 testers, I also had to do similar for the css file.