What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    help with reCapctha

    Asked by furious2k on September 24, 2013 at 10:24 PM

    please need help with reCapcha its just spinning dosent load we have site open temp til i can get someone to help us. i would like to have this form to help filter the crowds we get everyday. 

    Page URL:
    http://desirablemm.com/index.php/be-discovered

    site
  • Profile Image
    JotForm Support

    Answered by EltonCris on September 24, 2013 at 10:35 PM

    Hi there!

    Your form is having conflict with existing scripts, re-embedding the form using iframe should fixed it.

    How to get your iFrame Embed Code

    Let us know if the problem still persist after that. Thanks!

  • Profile Image

    Answered by furious2k on September 24, 2013 at 10:40 PM

    iframe dosent work for me only code that worked was the source code option but the recaptcha didnt load any other tips?

  • Profile Image

    Answered by jedcadorna on September 24, 2013 at 11:53 PM

    Hi,

    I can see that you manually encoded the script that starts from here  <form id="32658510314146" and ends here data-info="user_location"> that conflicts your script. I'm not sure how your scripts works but I have tried to replace the said script with an iFrame code and works perfectly fine.

     

    <iframe id="JotFormIFrame" onload="window.parent.scrollTo(0,0)" allowtransparency="true" src="//support.jotform.com/form/32658510314146" frameborder="0" style="width:100%; height:1692px; border:none;" scrolling="no"></iframe>

    <script type="text/javascript">window.handleIFrameMessage = function(e) {var args = e.data.split(":");var iframe = document.getElementById("JotFormIFrame");if (!iframe)return;switch (args[0]) {case "scrollIntoView":iframe.scrollIntoView();break;case "setHeight":iframe.style.height = args[1] + "px";break;}};if (window.addEventListener) {window.addEventListener("message", handleIFrameMessage, false);} else if (window.attachEvent) {window.attachEvent("onmessage", handleIFrameMessage);}</script>

     

     

     

    Form should looks like this:

     

     

     

    Let us know if this helps.

    Thanks,