I am unable to edit a form i created

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    Asked on September 25, 2013 at 08:09 AM

    I created a new acount on jotform. This is a great service i must say and was hoping to evaluate for a few weeks before going for the paid version.

    Anyways i just created my new form and it worked fine after embedding onto my site. However when i created a second form, i was unable to edit the form in terms of dragging and dropping elements onto the form canvas. Im unable to do anything on this new form.

    Have tried on Firefox and Chrome (latest versions) but both dont seem to be working.

    Now sure what is the issue ... it worked properly about 2-3 hours back but now im just unable to edit this form.

    Please advise if there is anything else i have to enable at the client end to make this happen?

    Thank you,


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    Answered on September 25, 2013 at 08:59 AM

    Hi Chris, 

    We apologized for the inconvenience. Our team is aware of this and has already been escalated to our developer team. It should be fixed by now. Let me know if you are still having some issues.