What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Bug: Can't click on the sidebar tools

    Asked by jedcadorna on September 25, 2013 at 08:30 AM

    Some functions on my account is not working like the sidebar tool is not clickable, I can only click the default tool that is selected. 

    Steps did to troubleshoot on the issue:

    a. Used different browsers and clear the form and browsers cache before trying to log in

    b. Tried to use different domain to login (not really sure if this will help) ex. jotform.me,jotform.com etc..

    Here is the sample video to show the bug on my account.

     

    Thanks,

    tools sidebar JotForm video cache domain