- ManikinAgencyAsked on September 25, 2013 at 08:37 AM
AOn Friday, I upgraded my account.
Yesterday, I was charged again but my regular amount.
Point of Sale (PS)
FS *JotForm CC SGN
Today, I can't create a form. None of the tabs work. I cannot edit my existing forms either.
Also, my account was showing the upgraded limits on Friday but now it's showing the lower limits again.ManikinAgencyAccount — Logout
1221 of 1000 used
8.45GB of 10GB used
15 of 1000 used
Secure SSL submissions
1 of 1000 used
- JotForm SupportjonathanAnswered on September 25, 2013 at 10:01 AM
The issue on the form builder was a temporary glitch which our higher team support was able to fix already. Please check again on your end (after refreshing your browser).
Please inform us if this issue persist on your end.
As for the double charge, can please create a separate topic for it. Use this link http://www.jotform.com/contact/ -Provide as much details as you can.
We will attend to it as soon as we can.