What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Is there a way to protect your dropbox folder form spam?

    Asked by Kevin on September 25, 2013 at 03:12 PM


    I am looking at purchasing a subscription to access your dropbox template so we can put an upload button on our website, however I wondered if there is any option for a CAPTCHA or password. I'm thinking that without some kind of security measure, our dropbox folder could fill up very quickly with malicious or spam-based files from bots. Is this a common problem?

  • Profile Image
    JotForm Support

    Answered by Tasha on September 25, 2013 at 06:40 PM


    You have the option to add a captcha to your form as a means of preventing unwanted submissions. For more information please review this guide on How to Add a Captcha.

    It is also important for you to note that we do not support the creation of forms that ask for a password as those forms are usually used for phishing. If you attempt to create a form that asks for a password our automatic phishing detector will suspend your account.

    I hope this helps! Please let us know if you have any further questions.