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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Receiving emails

    Asked by lindley on June 13, 2010 at 11:24 AM
    RE
    You can receive submissions made by users. Here is the steps to enable email reporting:

    1. Go to "My Forms" and select the form to receive emails for. Click Edit button to edit form.
    2. Click on Properties button to open the Form Properties box on the right side.
    3. On "Properties" box change "Send e-mail" option to "yes".
    4. Put your email address into the "E-mail" question below it.
    5. Click on Save button to save your changes.

    When I click Edit, the properties button above actually says Preferences. It that the
    same thing? When I click on that icon I dont see anything that says "Send e-mail".

    What I want is for users to fill in my 'contact us', then I want to receive their submission
    in my email box.
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    JotForm Founder

    Answered by aytekin on June 14, 2010 at 04:11 AM
    I think you found those instructions on the old site. They are different for the new version. Here is how you can change the recipient email address on the new version:
    Open your form on the Form Builder and then:
    1. Click on "Setup and Share" tab,
    2. Click on "Email Alerts",
    3. Select "Notification",
    4. Click on "Reply-to and Recipient Settings",
    5. Change "Recipient E-mail" on the lower right side.