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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I want to send my feedback form out with invoices (not on my website).

    Asked by Hockers on September 26, 2013 at 04:29 AM

    How do i save my feedback form on my Mac so as to send out with invoices. Can this be done.

    Screenshot
    feedback form
  • Profile Image

    Answered by khrisell on September 26, 2013 at 05:38 AM

    Hello,

    Are you asking on how to save the form itself with inputs of the user then send it back to them?

    You can use auto-responder email feature so that whenever they submit the form they will receive an automatic  email containing the submission data. You can also attach the invoice there if you want to.

    All you have to do is follow the steps below to activate the auto-responder email.

    1. Click Set-up and Embed

    2. Then Click Email Alerts

     

    3. Add New Email

     

    4. Then tick "Auto-Responder Email" and clicke "Next"

     

    5. Now the auto-responder email configuration will appear.

     

    After setting it up, click Next.

    And after setting the Email template where you can out your invoice to it aswell, click Finish.

     

    Kindly let us know if this is not what you wanted.

    Thank you for using JotForm.

  • Profile Image

    Answered by Hockers on September 26, 2013 at 12:13 PM
    Hi,
    Thanks for the prompt reply. All i want to do is send the feedback form out to my via e-mail customers, they will fill it in press the submit button and i will receive the results via e-mail.
    Kind Regards

    Stephen Hockney
    Director
    Southern Industrial Doors Ltd
    Unit 1, Phoenix Park, Chickenhall Lane, Eastleigh, Hants, SO50 6PQ
    Tel: 02380 644146
    Fax: 02380 644147
    Email: info@southernindustrialdoors.co.uk
    Website: www.southernindustrialdoors.co.uk
    Company Registration No. 6863075
    VAT No. 948484569

    This e-mail and any attachment are for the person to whom it is addressed, and may be confidential.
    If you get it by mistake, please email us back as soon as possible, and then delete it from your system;
    please do not pass it on to anyone else, or use the information in it.

    We do our best to guard against viruses. If you get a virus, we cannot accept liability for any damage.
    You should carry out your own virus check before you open attachments.

    Please consider the environment before printing this email.
  • Profile Image
    JotForm Founder

    Answered by aytekin on September 26, 2013 at 12:51 PM
    I think you would like to add the form to the body of the email? Unfortunately email clients don't like forms in emails. It is possible to get it work on some email clients such as gmail but not on others. So, we do not support forms in emails.The best solution is to simply link to the feedback form URL on your email. The customer can click on it and send the feedback from browser.
  • Profile Image

    Answered by Hockers on September 27, 2013 at 11:05 AM
    Hi,
    I have an issue with my feedback form (which i made using your software, thank you) its not loading in my safari web browser on my laptop but it does on my iMac. My laptop is running Mac OSX which is fully updated .
    This is the link:
    http://southernindustrialdoors.co.uk/feedback
    Kind Regards

    Stephen Hockney
    Director
    Southern Industrial Doors Ltd
    Unit 1, Phoenix Park, Chickenhall Lane, Eastleigh, Hants, SO50 6PQ
    Tel: 02380 644146
    Fax: 02380 644147
    Email: info@southernindustrialdoors.co.uk
    Website: www.southernindustrialdoors.co.uk
    Company Registration No. 6863075
    VAT No. 948484569

    This e-mail and any attachment are for the person to whom it is addressed, and may be confidential.
    If you get it by mistake, please email us back as soon as possible, and then delete it from your system;
    please do not pass it on to anyone else, or use the information in it.

    We do our best to guard against viruses. If you get a virus, we cannot accept liability for any damage.
    You should carry out your own virus check before you open attachments.

    Please consider the environment before printing this email.
  • Profile Image

    Answered by jeanettebmz on September 27, 2013 at 05:54 PM

    Looks like you have embedded both the script type and the iFrame version of your feedback form

     

    I would recommend you to remove either one or the other and test it back again in your Mac OS

    Let us know if this helps