What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Cloned form - can't change thank you pageAsked by audabee on September 26, 2013 at 04:50 AM
I've even tried changing it to a custom URL, using the default thanks, editing the thank you message - nothing works.
I've even tried cloning again and the same thing happens.
I cannot get a different thank you page AT ALL on my cloned forms. No matter what I change it to, I get the message with a 2011 image (the new thank you has a totally different image and is 2013).
I have cloned the form you have provided and I am able to delete the image in the Thank you page editor.
Kindly mke sure you click finish after editing.
However, upon checking the conditions I found that there is a set default image upon submission.
that shows 2011.
You can disable that condition or delete it and replace a new one to be able to fix it.
I am able to delete that condition on my end. And Simply add the image on the thank you message settings itself than using conditions.
Kindly let us know if you need further assistance on this. And we'll be glad to further help.
Thank you! Deleting the conditions fixed it (I have no idea how they got in there).