What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Upgrade/Downgrade Yearly Subscription

    Asked by gurgaonhigh on September 26, 2013 at 07:14 AM

    Hi, what happens when i upgrade/downgrade your yearly subscription?

    yearly
  • Profile Image

    Answered by khrisell on September 26, 2013 at 07:25 AM

    Hello,

    If you purchase a yearly subscription with us you will no lomger be billed monthly and you will have a discounted price. You will be billed every year for that instance.

    Here's the details for our yearly plan.

    . You may find it here. http://sites.fastspring.com/interlogy/product/jotformpremium?referrer=username

    Be sure to replace username with your JotForm Username if you'd like to proceed with any of the subscription plan.

    If you wanted to change anything with your plan feel free to contact us with any assistance needed.

    Thank you for using JotForm.

    Kindly let us know if you have further questions or inquiry.

  • Profile Image

    Answered by gurgaonhigh on September 27, 2013 at 12:33 AM

    Hi khrisell,

     

    My question was what if i opt for the 2 year Premium Plan , but after 4 months i realise i need Economy plan for a year, how will the calculations happen in that case.

     

    best, vivek

  • Profile Image

    Answered by khrisell on September 27, 2013 at 12:48 AM

    Hello,

    For that you need to contact us for assistance and we"ll make a certain adjustment for your plan.

    That would require a refunding and re-upgrading of your account.

    If you are unsure, we suggest that you subscibe with our monthly plan. For easy modification and upgrading.

    If you have further claifications kindly let us know.

    Thank you.