- relevantchurchAsked on September 26, 2013 at 09:17 AM
I upgraded my account last month and I want to cancel the montly subscription without losing my forms. Please let me know what I need to do to proceede with this matter.
- JotForm SupportguilledutraAnswered on September 26, 2013 at 09:49 AM
in order to downgrade your plan please follow the nex steps:
1 - Click on the user account at the right-top of your screen, Click on "Account"
2 - Select "Billing" tab.
3 - Select "Starter" plan(free)