How to change email address which is used to receive submission emails?

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    ZurichElite
    Asked on September 26, 2013 at 10:05 AM

    I have updated the email address in "My Account" however the notification of new application is still sent to the old one.  Please advise where to change it.

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    ashwin_d
    Answered on September 26, 2013 at 11:29 AM

    Hello ZurichElite,

    Changing your account email address will not change the email address used to receive the submission emails. You will have to manually change the "Recipient Email" address of all your form's notification alert.

    Here is a guide which should help you change the email address used to receive submission emails :  http://www.jotform.com/help/41-Finding-out-E-mail-Address-used-for-submission-notifications

    Thank you!