What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My form does not show up.

    Asked by ayerswork on September 26, 2013 at 10:58 AM

    Just letting you know what I've already done - I've cleared my cache multiple times

    However, getting my forms to come up is an on going problem - I have to spend lots of time,

    going back and forth, and then the form doesn't show up.

    It's taking way too much time - what needs to happen?

    My Forms problem cache
  • Profile Image
    JotForm Support

    Answered by ashwin_d on September 26, 2013 at 01:35 PM

    Hello ayerswork,

    Upon checking your account, I didn't find any issue. All your forms with its direct link is working fine but four of your forms have expired as you have set the "Expiration Date".

    Here are the list of form which has expired: 

    1. 2013 UNstoppable You in Business, Intensive

    2. 2013 UNstoppable You in Business, Intensive Prelaunch

    3. Special Provision - 2013 UNstoppable You in Business, Intensive

    4. UNstoppable You Intensive, LLC: Release & Disclaimer

    Here is a guide to understand how "Expiration Date" limit feature works:  http://www.jotform.com/help/137-How-to-Limit-Submissions-in-a-Form

    Please let us know if you are getting any error in form? If you have embed your form in any webpage, please do share the url.

    We will wait to hear from you.

    Thank you!

  • Profile Image

    Answered by ayerswork on September 26, 2013 at 02:58 PM
    How do I change the expiration date to "no limit"

    In allegria
    Mary Ayers, PhD
    http://www.TapIntoAction.com
    http://UnstoppableYouIntensive.com
  • Profile Image
    JotForm Support

    Answered by Tasha on September 26, 2013 at 08:20 PM

    Hi,

    To change the expiration date to No Limit you will need to open your form in Edit mode, select Preferences >Form Limits and enter the text No Limit in the Expiration Date field.

     

    Thanks!