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    Functional relationship between Filepicker/Amazon/Jotform -confused

    Asked by Oscar77 on September 26, 2013 at 12:00 PM

    Jotform Support,

    I am confused about how/when certain paths and services apply to File attachments (confused about FilePicker+Amazon and the URLs I receive on forms-- don't reference Amazon.. etc).

    When I place a Filepicker button, I am prompted to log into Dropbox (and I have created an Ink account).. Meanwhile the form Advanced Properties asks 2 questions about Amazon S3 storage:

    -- 1st field is defaulted as DISABLED, and asks if I wish to enable Amazon S3 Bucket.. blah, blah

    -- 2nd field question defaults to a Jotform/form-path for Amazon S3.  **** MY QUESTION: How should I have these set?*** (I'm using very minimal upload/storage).

    (I'm not 'seeing'/understanding how Amazon S3 fits in this... and where these services apply-- just really confused) ..I don't see Amazon links but Jotform, and Filepicker references


    Hypothetically? Do I NEED Dropbox linked.. If I don't need a PDF - and the URL image link will suffice?

    Also, these Filepicker image links don't reference Amazon nor Jotform but have paths that start: filepicker.io/api/file...
    which (I don't understand)

    HOWEVER.... With the "plain 'ol Standard Upload Button, I see IT ALSO uses Dropbox (even though I don't login to place a basic upload button) --AND the email links are a jotform/uploads url.

    Can someone please de-mystify the matching of these background services with their URLs a little so I understand, thank you.

    Kathy

    JotForm email style size dropbox
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    JotForm Support

    Answered by EltonCris on September 26, 2013 at 08:30 PM

    Hi Kathy,

    First off, thanks for using Jotform!

    When I place a Filepicker button, I am prompted to log into Dropbox (and I have created an Ink account).. 

    We do not have similar reports about this so it might be an issue on your side. When you add Filepicker tool to your form, you will be prompted with the Filepicker wizard. You only need to enter your email address and Filepicker automatically generates an API for you.  More info about Ink-Filepicker (formerly known as Filepicker.io): Filepicker.io + JotForm: Let Your Users Upload Files From the Cloud

     

    -- 1st field is defaulted as DISABLED, and asks if I wish to enable Amazon S3 Bucket.. blah, blah 

    You do not need to Enable this if you do not have Amazon S3 account integrated at Filepicker. http://aws.amazon.com/s3/

    -- 2nd field question defaults to a Jotform/form-path for Amazon S3.  **** MY QUESTION: How should I have these set?*** (I'm using very minimal upload/storage).

    That's a folder path. You can enter the folder names where you'd like the uploaded files to end through. Make sure these folder exists on your S3 bucket.

    Hypothetically? Do I NEED Dropbox linked.. If I don't need a PDF - and the URL image link will suffice?

    If you use Filepicker, you don't need to use Dropbox simply because Filepicker tool can't send files to your Dropbox account (they're both file services). You should use normal file upload tool to integrate with Dropbox.

    Also, these Filepicker image links don't reference Amazon nor Jotform but have paths that start: filepicker.io/api/file... which (I don't understand)

    Yes, that's how it works since the form is integrated with Filepicker. This means file uploaded to the Filepicker tool is sent to Filepicker servers.

    HOWEVER.... With the "plain 'ol Standard Upload Button, I see IT ALSO uses Dropbox (even though I don't login to place a basic upload button) --AND the email links are a jotform/uploads url.

    Simpy because that's a normal file upload tool from Jotform without any integration. All files uploaded to it will be stored on Jotform servers. However, you can integrate your form to Dropbox or Google Drive so files uploaded on the normal file upload tool will create a copy on these services.

    I hope this clarifies a bit. Should you have further questions, feel free to let us know here.

    Best Regards!