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Problems with Formalytics accessAsked by PEC on September 26, 2013 at 01:00 PM
It is impossible to access to Formalytics
1) In half of the computers is not displayed popup for Login
2) In the rest of the computers where SI thoughts about this area (pop up) I do not recognize my username / password delivering the message "Incorrect username or password"
Formalytics It is one of the best JotForm additions ... please help
Thank you for your feedback. The Formalytics App is probably not fully finished, so will I ask our Next Level Support to check this out.
The good thing here is that we hope to get many more Apps in the nearest time.
Thank you for using our service.
This has no solution yet?? (Access Formalytics)
Unfortunately we have received any update or reply from our next level support yet. Hoewever, this thread has been tagged as important, which means that they already are working on it. So, once they an answer you will get the update via this thread.
Thanks for your patience and comprehension.
Unable to get access to following:
Just keeps asking me to Login to start application. It says I have an invalid username and password though if I refresh to jotform.com it shows me as logged in. I have logged in on a new browser so there isn't a cache issue like someone suggested. Would love some assistance.
The ticket is still open and our dev team will update this thread if any news about the formalytics is available. We thank you for your patience.
September 26 is a long time not to have any information. PEC has been more than patient IMHO.
Thank you for your input. As my colleage stated an update to this thread will be made once this ticket has been thoroughly looked into. If you do need any other assistance, kindly create a new thread so that we may assist you further, as we are working on one issue per thread. Thank you.
I am sorry to inform you, but the App seems to be not ready. The bug report ticket is still open in our system.
I have just sent a message to our developers about the issue. We will let you know when we have any news.